Terms of Use
Last Updated: 20/03/2026
Welcome to Moreton Property Consultants LLP website. By accessing or using this website, you agree to comply with these Terms of Use. If you do not agree, please do not use the site.
- Introduction
1.1 These Terms of Use govern your use of Moreton Property Consultants LLP’s website, located at www.moretonproperty.com. 1.2 “[Company]”, “we”, “us”, or “our” refers to Moreton Property Consultants LLP, a registered company in England and Wales, with registered office at 86-90 Paul Street, London, United Kingdom, EC2A 4NE. 1.3 “You” or “your” refers to any user of this website.
- Use of the Website
2.1 The website is for informational purposes only and does not constitute professional advice. 2.2 You agree not to misuse the website, including but not limited to:
- Engaging in unlawful activities.
- Uploading or transmitting harmful content (e.g., viruses, spam).
- Copying, modifying, or distributing content without permission.
- Professional Services Disclaimer
3.1 Any content on this website is provided for general information only and does not constitute professional advice. 3.2 For specific surveying advice, please contact us directly for a formal agreement. 3.3 We are regulated by the Royal Institution of Chartered Surveyors (RICS), and our services adhere to its professional standards.
- Intellectual Property Rights
4.1 All content, trademarks, and materials on this website are owned by or licensed to Moreton Property Consultants LLP. 4.2 You may not reproduce, distribute, or modify any content without our prior written consent.
- Limitation of Liability
5.1 We do not guarantee that the website will always be available, error-free, or secure. 5.2 We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website. 5.3 Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.
- Data Protection & Privacy
6.1 Your use of the website is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data in compliance with UK GDPR.
- Third-Party Links
7.1 This website may contain links to third-party websites. We do not endorse or take responsibility for the content of these external sites.
- Governing Law & Jurisdiction
8.1 These Terms of Use are governed by the laws of England and Wales. 8.2 Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Amendments
9.1 We reserve the right to update these Terms at any time. Please check this page periodically for changes.
For any inquiries, please contact us at info@moretonproperty.com
COMPLAINTS HANDLING PROCEDURE
We regret that you have had cause to make a complaint. We have implemented the
following complaints procedure to help us resolve your grievance and work towards
continually improving our professional services.
A person has been appointed in this office to deal with complaints, and you should
not hesitate to contact the relevant person. Details are set out below:
Matthew Stockford BSc (Hons) MRICS
Moreton Property Consultants LLP
50 Grosvenor Hill
London
W1K 3QT
Email: ms@moretonproperty.com
Where your complaint is initially made verbally, we would be grateful if you could
summarise the nature of your grievance in writing.
Once we have received your written summary of the complaint, we will contact you in
writing within 7 days to inform of our understanding of the circumstances leading to
your complaint. You will be invited to make any comments that you may have in
relation to this.
Within 21 days of receipt of your written summary, the person dealing with your
complaint will write to you in order to inform you of the outcome of the investigation
into your complaint and to let you know what actions have been or will be taken.
If the complaint has still not been resolved to your satisfaction, we agree to the
referral of your complaint to the Surveyors Ombudsman Service (SOS). This service
is free to consumers and can consider any consumer complaints including estate
agency related complaints. The contact details for the SOS are:
Surveyors Ombudsman Service
P O Box 1021
Warrington
WA4 9FE
Tel: 0845 050 8181
Tel: 01925 530 270
Fax: 0845 051 1213
Fax: 01925 530 271
Email: enquiries@surveyors-ombudsman.org.uk